This privacy policy sets out how Walrus inns Ltd (The Walrus Bar and Hostel) use and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10.10.2010
WHAT WE COLLECT
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION GATHERED
We require this information to understand your needs and provide you with a better service, and for internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
COOKIES
WHAT ARE COOKIES?
Cookies are small text file which are issued to your computer or any similar device you use to access the Internet (e.g. smart phone, tablet or other mobile device) which store and sometimes track information about your use of the website. A number of cookies Palmers Lodge uses last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.* Please note that cookies do not harm your computer or software installed on your computer.
WALRUS INNS LTD COOKIE USAGE
Walrus inns Ltd does not store personally identifiable information such as credit card details in the cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. We use cookies to:
recognise when a visitor to our website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get;
customise elements of the promotional layout and/or content of the pages of the website;
help us to identify and resolve errors, or to determine relevant related content to show you when you’re browsing.
collect statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors
FLASH COOKIES (OR LOCAL SHARED OBJECTS)
On this website we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they’re managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please bear in mind though, that if you disable Flash cookies for Palmers Lodge’s website you’ll unable to access certain types of content on the site, such as videos.
WALRUS INNS ‘SHARE’ TOOLS
If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
THIRD PARTY COOKIES
Certain cookies are either set by third parties on the website or these are set by us using the third parties cookie code. More information about cookies placed by third parties and how to restrict or block their cookies can be accessed by following the link to their website. In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the site. Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.
In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the site. Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.
Cookie NamePurposeMore Information Google Analytics
_utma, _utmb, _utma, _utmx, _utmzThese cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.In addition to Analytics, Google’s cookies allow us to integrate Google Maps and Google Plus one for content sharing. More Info – Analytics
Twitterk, guest_id, pid, twll, _twitter_sess, t1, twll, jsThese cookies are used when integrating twitter feeds into our site’s pages and to allow the sharing of content. More Info
AdinsightThese cookies are used to help measure phone call analytics. They track visitor numbers who contact us by phone so we can improve of marketing communications. More Info Google DoubleClickThis is an interest-based advertising cookie. This cookie contains a randomly generated 18-digit ID number that uniquely identifies a web browser on a specific computer. This cookie is used to control how frequently people see individual ads and also helps Google provide advertisers with reporting statistics, such as how many people saw an ad. More Info
THIRD PARTY WEBSITES
When you visit our website you may notice some cookies that are not related to us. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Please be aware that Walrus Inns Ltd does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy and Cookies Policy.
You can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on our website you may not be able to take full advantage of the website(s) if you do so.
MANAGING COOKIES
If cookies aren’t enabled on your computer, it will mean that your user experience on our website will be limited to browsing and researching;
TO ENABLE COOKIES
If you’re not sure of the type and version of web browser you use to access the Internet:
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option
HOW TO CHECK COOKIES ARE ENABLED FOR PCS
GOOGLE CHROME
Click on ‘Tools’ at the top of your browser window and select Options
Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
Now select ‘Allow local data to be set’
MICROSOFT INTERNET EXPLORER
Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
Settings above Medium will disable cookies
MOZILLA FIREFOX
Click on ‘Tools’ at the top of your browser window and select Options
Then select the Privacy icon
Click on Cookies, then select ‘allow sites to set cookies’
SAFARI
Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
Click ‘Save’
HOW TO CHECK COOKIES ARE ENABLED FOR MACS
MICROSOFT INTERNET EXPLORER 5.0 ON MACOS
Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
Scroll down until you see ‘Cookies’ under Receiving Files
Select the ‘Never Ask’ option
SAFARI ON MACOS
Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
Click on ‘Security’ then ‘Accept cookies’
Select the ‘Only from site you navigate to’
MOZILLA AND NETSCAPE ON MACOS
Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
Scroll down until you see cookies under ‘Privacy & Security’
Select ‘Enable cookies for the originating web site only’
OPERA
Click on ‘Menu’ at the top of your browser window and select ‘Settings’
Then select ‘Preferences’, select the ‘Advanced’ tab
Then select ‘Accept cookies’ option
ALL OTHER BROWSERS
Please consult your documentation or online help files.